FAQ

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

• Orders can take approximately 2-3 business days for all domestic orders to be processed and shipped (weekends are not included).

HOW CAN I TRACK MY ORDER?

• You can track your order by visiting www.USPS.com

• Enter your tracking number in the search field (Please be advised: a tracking number is only sent to your email address once we have prepared your package for shipment and delivery).

• Please allow 24-36 hours for your tracking information to be updated on the www.USPS.com site from the time you receive your tracking information email from our team.   

HOW DO I APPLY A DISCOUNT CODE TOWARDS MY ORDER?

• To apply a discount code to your order, you must first add items into your cart. Once you add items to your cart, click on "View Shopping Cart". This will lead you to a new window where you will find the Discount Code box. Type the Discount Code here, then click on "Apply". Once this is complete, you may then proceed with successfully placing your order and checkout.

CAN I MAKE ANY CHANGES TO MY ORDER ONCE IT'S BEEN SUCCESSFULLY PLACED?

• Since we do our best to ship packages as promptly as possible, we are unable to make any changes to your order once it has been successfully placed and processed.  

HOW DO I QUALIFY FOR FREE SHIPPING?

• If you spend over $75, you will receive free shipping. Use code: LOVING at checkout.